HealthTap provides access to a large network of qualified doctors and other healthcare professionals who answer questions via video, voice and text chat. The company also has a free online symptom checker that can help you diagnose your illness.
The company offers both Urgent Care and Primary Care. The service works with or without insurance, and you can see a doctor in minutes.
Free Online Symptom Checker
HealthTap is a free, user-friendly tool for checking symptoms and finding answers from physicians in the company’s network. It offers 24/7 access to doctors by text and video with wait times of one minute or less.
The company says it has 9,000 doctors signed up and is adding 100 a day. Users can search by doctor name or specialty and add a geographic filter to narrow down the results.
While the symptom checker’s accuracy is not guaranteed, it is important for the public to know that such tools are available as an alternative to traditional emergency assessment means. This is especially true in a context where health care systems have been characterized by increased complexity and uncertainty.
Doctor Q&A Library
Palo Alto-based HealthTap, a virtual care startup, recently launched an app that allows you to ask doctors about your health issues. It’s a free service that enables people to send questions through Facebook Messenger, and then receive answers from doctors who are registered with HealthTap.
The company offers a doctor Q&A library with hundreds of thousands of question answers from medical practitioners across 147 specialties. These are vetted by HealthTap doctors, which means they’re likely to have accurate information.
The app also offers a free online symptom checker, which can help you determine whether you need to see a doctor or not. It uses AI to match queries with relevant answers, tips, and checklists from doctors. The algorithm takes into account a number of factors, including age, gender, and comorbidities stored in the user’s health record to identify the right answer. It’s a good solution for people who aren’t sure where to turn.
Video Consultations
HealthTap offers Video Consultations that allow patients to interact with their doctor via video chat. These video consultations are available through the company’s Prime or Basic plans, and are less expensive than in-person appointments.
To make these virtual visits even more convenient, HealthTap also allows users to add a translator to their sessions when they choose to. This helps patients who may have difficulties understanding medical terminology and other specialized language requirements.
In addition to providing a great experience for patients, video consultations can also be more accurate than in-person visits. This means that patients can be sure that their doctor has a complete picture of their symptoms, and can make an informed decision about their treatment plan.
Personalized Care
Every person’s health is unique. That’s why HealthTap offers Personalized Care.
A free trial gives you access to a symptom checker that uses AI to help triage symptoms and suggest next steps for care. It’s based on the information you provide, your personal profile, and physician expertise cultivated from 105,000 doctors across 141 specialties.
Those who need more help can purchase a Concierge service, which allows you to pay one flat fee per consultation and includes unlimited visits at a discounted rate. It also lets you store your labs, medications, and consultation notes within the app for easy access.
Founded in 2012, HealthTap is a leading virtual healthcare provider that provides access to high-quality, affordable urgent care and primary care from U.S.-based board-certified doctors. Its services are available to individuals, large employers, and health networks. Its technology connects the entire continuum of care, from the moment a patient first queries for advice to the point at which they receive care.